Contact us

Our customer service department is ready to help. Please contact us via email or phone if you have any questions. 

Contact us by phone or mail 

Our customer service team is on hand to deal with any queries you may have and there are several ways to get in touch; 

Call us free on 0800 917 8123* 

Email us at sales@sueryder.org* 

Write to us - our address is: Sue Ryder, Sheaf Close, Lodge Farm Industrial Estate, Northampton, NN5 7UL 

*Please note that our opening hours are 9am to 5pm Monday to Friday. 

Head office 

Sue Ryder, 183 Eversholt Street, London, NW1 1BU 

Finance office 

Sue Ryder, First Floor, Kings House, King Street, Sudbury, CO10 2ED 

Ecommerce HQ and distribution centre 

Sue Ryder, Sheaf Close, Lodge Farm Industrial Estate, Northampton, NN5 7UL 

Press enquiries 

For all press and media enquiries, please contact a member of the Press Office team at pressoffice@sueryder.org.