Product Info
Measurements:
- 4 x Chair: D56 x W52 x H87 cm
- 1 x Table: D110 x W110 x H74 cm
- Steal frame powder coated
- 8 x 1.2 flat wicker
- Seat cushion: 5 cm thickness, w/o back cushion
- Tabletop: 5 mm Top: Black Glass
- Fabric: 180g polyester
- Please Note: Expedited delivery is not available on this product. Delivery will take up to 5 working days. Delivered to UK Mainland and Central Scotland.
Trouble shooting...
Parts do not line up or holes are in the wrong place?
Make sure you have fitted parts the correct way around. Where possible we
have labelled parts to make this obvious, but in some cases it is still possible to
fit parts incorrectly and therefore the product will not go together.
Bolts won’t fit?
All our flat pack (KD) furniture is designed and manufactured with specific
tolerances. Sometimes this requires that parts are fitted in a specific sequence
so always follow the assembly instructions. Do not tighten any fixings until all are
in place. Tightening bolts prior to assembling all parts can make it too tight to fit
other parts. Loosen all fittings and try to fit bolts again.
How should I store my cushions?
You should always store your cushions inside during prolonged bad weather or
over winter. If you are planning to use a furniture cover and leave your furniture
frames outside always make sure that you remove the cushions first, otherwise
they can suffer from surface moulds. It is always a good idea to remove
cushions whether you are storing your furniture outside or not, as leaving them
on folding chairs or stacking heavy items on top of them can lead to deformation
and increased wear. We recommend the use of a separate cushion storage bag.
Feefo Reviews
Feefo Reviews - Average 100% (1 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 12-Jul-2019 |
Service:  Product: |
Service rating : Everything they said they would Product : Happy with it was as described |
|
| Read more reviews on Feefo | |||
DELIVERY & RETURNS
Delivery Charges
UK Mainland
We offer a free UK standard royal mail delivery service for all orders of £50 or over. Standard delivery is usually delivered within 5 working days.
For orders of less than £50, a £2.95 delivery charge applies.
A next working day delivery service is available for most products ordered before 11am at a charge of £4.95.
Non Mainland UK and International
Please contact our dedicated Customer Services team to obtain a price for overseas postage.
You can email us at sales@sueryder.org or call us on 0800 917 8123 (Lines open 9.00am - 5pm Monday - Friday).
Returns and Cancellations Promise
At Sue Ryder you can buy with confidence as all of our goods are covered by a 30 day money back guarantee.
Should your order disappoint you in any way, simply contact us and you can choose to either receive a replacement or a refund in full assuming we receive the unwanted/faulty item in satisfactory condition within thirty (30) days of the order date.
Our 30-day return policy is limited in the case of items requiring self-assembly which you have assembled, however please get in touch in the first instance so that we can try and resolve any issues for you.
If more than seven (7) business days have passed since satisfactory delivery of an item requiring self-assembly, that item may only be returned for refund or replacement if the item is faulty.
Our guarantee and returns policy does not affect your statutory rights. Please note that the colour of images may be affected by the availability of images or the technology used to access this site. We will use reasonable commercial efforts to load faithful reproductions of the product offered, and please refer to the description of the product alongside the image to confirm colour and dimensions.
Sizes are usually given as height, width and depth, in that order. Some of our products are made from natural materials, where some normal colour variations may also occur. Goods are offered for sale on this site subject to availability.
In the event that you decide to return the goods under the above money back guarantee you are required to take reasonable care of the items until you return them to us.
Product Info
Measurements:
- 4 x Chair: D56 x W52 x H87 cm
- 1 x Table: D110 x W110 x H74 cm
- Steal frame powder coated
- 8 x 1.2 flat wicker
- Seat cushion: 5 cm thickness, w/o back cushion
- Tabletop: 5 mm Top: Black Glass
- Fabric: 180g polyester
- Please Note: Expedited delivery is not available on this product. Delivery will take up to 5 working days. Delivered to UK Mainland and Central Scotland.
Trouble shooting...
Parts do not line up or holes are in the wrong place?
Make sure you have fitted parts the correct way around. Where possible we
have labelled parts to make this obvious, but in some cases it is still possible to
fit parts incorrectly and therefore the product will not go together.
Bolts won’t fit?
All our flat pack (KD) furniture is designed and manufactured with specific
tolerances. Sometimes this requires that parts are fitted in a specific sequence
so always follow the assembly instructions. Do not tighten any fixings until all are
in place. Tightening bolts prior to assembling all parts can make it too tight to fit
other parts. Loosen all fittings and try to fit bolts again.
How should I store my cushions?
You should always store your cushions inside during prolonged bad weather or
over winter. If you are planning to use a furniture cover and leave your furniture
frames outside always make sure that you remove the cushions first, otherwise
they can suffer from surface moulds. It is always a good idea to remove
cushions whether you are storing your furniture outside or not, as leaving them
on folding chairs or stacking heavy items on top of them can lead to deformation
and increased wear. We recommend the use of a separate cushion storage bag.
Feefo Reviews
Feefo Reviews - Average 100% (1 reviews)
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 12-Jul-2019 |
Service: Product: |
Service rating : Everything they said they would Product : Happy with it was as described |
|
| Read more reviews on Feefo | |||
DELIVERY & RETURNS
Delivery Charges
UK Mainland
We offer a free UK standard royal mail delivery service for all orders of £50 or over. Standard delivery is usually delivered within 5 working days.
For orders of less than £50, a £2.95 delivery charge applies.
A next working day delivery service is available for most products ordered before 11am at a charge of £4.95.
Non Mainland UK and International
Please contact our dedicated Customer Services team to obtain a price for overseas postage.
You can email us at sales@sueryder.org or call us on 0800 917 8123 (Lines open 9.00am - 5pm Monday - Friday).
Returns and Cancellations Promise
At Sue Ryder you can buy with confidence as all of our goods are covered by a 30 day money back guarantee.
Should your order disappoint you in any way, simply contact us and you can choose to either receive a replacement or a refund in full assuming we receive the unwanted/faulty item in satisfactory condition within thirty (30) days of the order date.
Our 30-day return policy is limited in the case of items requiring self-assembly which you have assembled, however please get in touch in the first instance so that we can try and resolve any issues for you.
If more than seven (7) business days have passed since satisfactory delivery of an item requiring self-assembly, that item may only be returned for refund or replacement if the item is faulty.
Our guarantee and returns policy does not affect your statutory rights. Please note that the colour of images may be affected by the availability of images or the technology used to access this site. We will use reasonable commercial efforts to load faithful reproductions of the product offered, and please refer to the description of the product alongside the image to confirm colour and dimensions.
Sizes are usually given as height, width and depth, in that order. Some of our products are made from natural materials, where some normal colour variations may also occur. Goods are offered for sale on this site subject to availability.
In the event that you decide to return the goods under the above money back guarantee you are required to take reasonable care of the items until you return them to us.
