Product Info
Dimensions: H189cm x W56cm x D32.5CM
First shelf depth: 32.5cm
Second shelf depth: 28cm
Third shelf depth: 24cm
Fourth shelf depth: 20cm
Fifth shelf depth: 16cm
Height between shelves: 36cm
Box dimensions: 113cm 43cm x 7.3cm
Made from: wood
This is a self-assembly item which comes with comprehensive instructions
Wall fixings are included
Feefo Reviews
Feefo Reviews - Average 75% (4 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 21-Feb-2019 |
Service:  Product: |
Service rating : Arrived quickly. Ordering very easy. Product : Lovely ladder. Easily assembled. Exactly as described. |
|
| 04-Dec-2018 |
Service: Product: |
Service rating : The package came the next day even though it was said it would be 3-5 working days. Fabulous service! Product : Easy to assemble, fast delivery, clear instructions and perfect price for what I got! |
|
| 19-Nov-2018 |
Service: Product: |
Service rating : On time delivery of a great product Product : Even better quality than I hoped |
|
| 17-Oct-2018 |
Service:  Product: |
Service rating : Had to chase delivery 3 times and in the end the item was lost Product : Did not receive the goods |
Hi there,Thank you for your feedback and sorry to hear that we could not full fill your order. In this case we would have sent a replacement out to you but as mentioned we were unable to do this due to the item dropping out of stock. Apologies for the inconvenience this may have caused. |
| Read more reviews on Feefo | |||
DELIVERY & RETURNS
Delivery Charges
UK Mainland
We offer a free UK standard royal mail delivery service for all orders of £50 or over. Standard delivery is usually delivered within 5 working days.
For orders of less than £50, a £2.95 delivery charge applies.
A next working day delivery service is available for most products ordered before 11am at a charge of £4.95.
Non Mainland UK and International
Please contact our dedicated Customer Services team to obtain a price for overseas postage.
You can email us at sales@sueryder.org or call us on 0800 917 8123 (Lines open 8:30am - 5pm Monday - Friday).
Returns and Cancellations Promise
At Sue Ryder you can buy with confidence as all of our goods are covered by a 30 day money back guarantee.
Should your order disappoint you in any way, simply contact us and you can choose to either receive a replacement or a refund in full assuming we receive the unwanted/faulty item in satisfactory condition within thirty (30) days of the order date.
Our 30-day return policy is limited in the case of items requiring self-assembly which you have assembled, however please get in touch in the first instance so that we can try and resolve any issues for you.
If more than seven (7) business days have passed since satisfactory delivery of an item requiring self-assembly, that item may only be returned for refund or replacement if the item is faulty.
Our guarantee and returns policy does not affect your statutory rights. Please note that the colour of images may be affected by the availability of images or the technology used to access this site. We will use reasonable commercial efforts to load faithful reproductions of the product offered, and please refer to the description of the product alongside the image to confirm colour and dimensions.
Sizes are usually given as height, width and depth, in that order. Some of our products are made from natural materials, where some normal colour variations may also occur. Goods are offered for sale on this site subject to availability.
In the event that you decide to return the goods under the above money back guarantee you are required to take reasonable care of the items until you return them to us.
Product Info
Dimensions: H189cm x W56cm x D32.5CM
First shelf depth: 32.5cm
Second shelf depth: 28cm
Third shelf depth: 24cm
Fourth shelf depth: 20cm
Fifth shelf depth: 16cm
Height between shelves: 36cm
Box dimensions: 113cm 43cm x 7.3cm
Made from: wood
This is a self-assembly item which comes with comprehensive instructions
Wall fixings are included
Feefo Reviews
Feefo Reviews - Average 75% (4 reviews)
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 21-Feb-2019 |
Service: Product: |
Service rating : Arrived quickly. Ordering very easy. Product : Lovely ladder. Easily assembled. Exactly as described. |
|
| 04-Dec-2018 |
Service: Product: |
Service rating : The package came the next day even though it was said it would be 3-5 working days. Fabulous service! Product : Easy to assemble, fast delivery, clear instructions and perfect price for what I got! |
|
| 19-Nov-2018 |
Service: Product: |
Service rating : On time delivery of a great product Product : Even better quality than I hoped |
|
| 17-Oct-2018 |
Service: Product: |
Service rating : Had to chase delivery 3 times and in the end the item was lost Product : Did not receive the goods |
Hi there,Thank you for your feedback and sorry to hear that we could not full fill your order. In this case we would have sent a replacement out to you but as mentioned we were unable to do this due to the item dropping out of stock. Apologies for the inconvenience this may have caused. |
| Read more reviews on Feefo | |||
DELIVERY & RETURNS
Delivery Charges
UK Mainland
We offer a free UK standard royal mail delivery service for all orders of £50 or over. Standard delivery is usually delivered within 5 working days.
For orders of less than £50, a £2.95 delivery charge applies.
A next working day delivery service is available for most products ordered before 11am at a charge of £4.95.
Non Mainland UK and International
Please contact our dedicated Customer Services team to obtain a price for overseas postage.
You can email us at sales@sueryder.org or call us on 0800 917 8123 (Lines open 8:30am - 5pm Monday - Friday).
Returns and Cancellations Promise
At Sue Ryder you can buy with confidence as all of our goods are covered by a 30 day money back guarantee.
Should your order disappoint you in any way, simply contact us and you can choose to either receive a replacement or a refund in full assuming we receive the unwanted/faulty item in satisfactory condition within thirty (30) days of the order date.
Our 30-day return policy is limited in the case of items requiring self-assembly which you have assembled, however please get in touch in the first instance so that we can try and resolve any issues for you.
If more than seven (7) business days have passed since satisfactory delivery of an item requiring self-assembly, that item may only be returned for refund or replacement if the item is faulty.
Our guarantee and returns policy does not affect your statutory rights. Please note that the colour of images may be affected by the availability of images or the technology used to access this site. We will use reasonable commercial efforts to load faithful reproductions of the product offered, and please refer to the description of the product alongside the image to confirm colour and dimensions.
Sizes are usually given as height, width and depth, in that order. Some of our products are made from natural materials, where some normal colour variations may also occur. Goods are offered for sale on this site subject to availability.
In the event that you decide to return the goods under the above money back guarantee you are required to take reasonable care of the items until you return them to us.
