Brand new products with 100% of profits providing palliative, neurological and bereavement support

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Free standard delivery on orders over £50

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Delivery Information

Important Covid-19 Update

Thank you for choosing to purchase from us during this difficult time. Your purchase will help to support the work of the charity, Sue Ryder, with 100% of profits providing palliative, neurological and bereavement support.

To protect the health of our workforce and help prevent the spread of Covid-19, we have taken the decision to increase our dispatch time on orders to 3-5 working days until further notice. We have implemented various measures to ensure the safety of our staff and appreciate your patience during this time.

Please also note that our customer service team are currently unaffected by the changes

Service & Prices

We offer a free UK standard DPD delivery service for all orders of £50 or over. Standard delivery is usually delivered within 3-5 working days.

For orders of less than £50, a £2.95 delivery charge applies and will be sent either by Royal Mail or DPD.

Please check the Royal Mail website or DPD website for their latest delivery updates during the Covid-19 outbreak.

We are currently not taking orders outside of the UK Mainland during this difficult time.

Delivery In Time For Christmas

Our warehouse elves have been working hard to ensure your gifts are delivered in time for Christmas. Place your order before 10am on Tuesday 22nd December 2020 and you will receive your order via DPD on or before 24th December.

Standard delivery

Thank you for choosing to purchase from us during this difficult time. Your purchase will help to support the work of the charity, Sue Ryder, with 100% of profits providing palliative, neurological and bereavement support.

UK Mainland

We offer a free UK standard DPD delivery service for all orders of £50 or over. Standard delivery is usually delivered within 3-5 working days.

For orders of less than £50, a £2.95 delivery charge applies and will be sent either by Royal Mail or DPD.

Please check the Royal Mail website or DPD website for their latest delivery updates during the Covid-19 outbreak.

Our dispatch times are currently unaffected - we will update our customers if this changes.

 

Our next working day delivery service is currently unavailable.

 

For further queries, you can email us at sales@sueryder.org or call us on 0800 917 8123 (Lines open 9.00am - 5pm Monday - Friday).

We can't stop caring

We can't stop caring

Every item you buy online with Sue Ryder, will show someone you care – from our hard working doctors, nurses and carers, to every person and their family in need of palliative, neurological or bereavement support.

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There when it matters

There when it matters

Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.

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Sue Ryder Direct Ltd (registered company no 889743) is wholly owned by Sue Ryder (1052076) and trades only to raise funds for its parent charity's objectives. Sue Ryder registered as a charity in England and Wales (1052076) and Scotland (SC039578)