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Anti-slavery and human trafficking statement

Our commitment to conduct all of our activities with integrity and in an ethical manner.

Sue Ryder is a national charity providing health and social care in our hospices and neurological care centres, and in the community.

Sue Ryder raises money to fund its services from various sources including its charity shops. Our shops sell donated stock as well as New Goods which are sourced by our trading subsidiary, Sue Ryder Direct Ltd.

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chain or any part of our business. Our Anti-Slavery and Human Trafficking Policy reflects our commitment to conduct all of our activities with integrity and in an ethical manner.

We have identified that the purchasing of New Goods for sale in our charity shops, which are sourced from countries which are identified as using child labour and forced labour in their manufacturing industries, are areas of particular concern, as well as the use of agencies for our healthcare services.

We have the following procedures in place:

  • Our standard terms and conditions for supply of goods and services include reference to compliance with the Modern Slavery Act, and these are signed up to by our suppliers;
  • Due diligence forms are completed in respect of major suppliers;
  • Our agreements with our overseas agents (Agents) who source New Goods for our retail chain include a section on Modern Slavery and refer to our Anti-Slavery and Human Trafficking Policy which is included with the agreements.
    The Agents have confirmed that:
  1. The end suppliers have signed a code of conduct which includes the Anti-Slavery Policy;
  2. The Anti-Slavery Policy has been added to their quality control check list, and they will report on it;
  3. They will ensure that an annual third-party social responsibility audit will be carried out, the results of which will be provided to us.
  • The terms and conditions with our UK and European suppliers who source New Goods from overseas include a section on Modern Slavery and reference to our Anti-Slavery Policy. These agreements also ask for the supplier to provide us with a statement confirming that they have complied with our policy and to set out what steps they have taken to assure themselves that there is no modern slavery in their supply chain.
  • We write to our UK and European suppliers of New Goods annually to ask them for their statements.
  • We ask our Agents to provide us with the audits in respect of all the factories where they source goods on our behalf.

Further steps

We are discussing internally the checks that our buyers could also make on their visits to our overseas suppliers, to provide us with further assurance.

This statement is made pursuant to section 54(1) of the Modern Slavery Act and constitutes our Slavery and Human Trafficking Statement for the financial year ending 31st March 2018.


Signed: 23 May 2018